Services

Discover how NorthernStar can help you.
(Click on the menu below) more info

Support Options

Home page > Services > Support Options

We are an established IT Managed Service Provider (MSP) offering various IT Support options.

Our Managed IT Service provides proactive Computer Support including monitoring, auditing and alerting of your IT systems 24 hours a day, 7 days a week and 365 days per year by automating the provision of IT Support.

What do our Customers say?

"Northern Stars Managed IT Service has meant we have had no problems reported by our users over the last 2 months - we used to have 2-3 a week WOW what a change"

"It is good to know that our systems are kept up to date and secure automatically, especially after the recent virus scare from Microsoft"

"What is really impressive is that they fix problems before my PC stops working, they seem to know my systems inside out. the service is great and really cost effective "

What we offer.

Pre Pay Computer Support contract– Want flexibility to buy support when needed - 24x7 Managed IT Service, Telephone Help Desk, Remote & On-Site Support. Cost £400

Fixed Computer Support contract– Want a fixed cost for IT Support -24x7 Managed IT Service, Telephone Help Desk, Remote & On-Site Support at a fixed monthly fee from £9/month.

Outsourced Computer Support contract– Want a fixed cost for all your IT needs - Includes supply of a new PC or Laptop, Microsoft Office Software, Upgrades, broadband and 24x7 Managed IT Service, Telephone Help Desk, Remote & On-Site Support at a fixed monthly fee from £25/m.

Disaster Recovery Support contract– We supply a dedicated Disaster Recovery Server located at our offices. We provide you with remote access to your company data and email at a fixed monthly fee from £125/month.

Managed IT Support saves time and money because it is remote, proactive and automates the provision of IT Support; It removes the complexity of managing your IT estate because management information is available in one place and improves the ROI through reduced downtime and more productive computing.

Call our sales team now on 020 8831 7255 or email sales@northernstar.co.uk to find out more about how we guarantee to save you 25% on your IT Support costs.

Sonicwall

TREND Micro

Microsoft Gold Certified Partner

Symantec

Compaq