Help desk support
These are just some of the major benefits of using Northern Star’s help desk for your support needs: - Immediate contact with our help desk coordinator and guaranteed response times as low as 2 hours with immediate allocation of business critical calls to an engineer.
- Dedicated account manager who looks after your network and all the users.
- An Account Director who conducts quarterly reviews and helps define strategies and policies.
- Less IT systems downtime through the use of industry standard, tried and tested solutions.
- A free IT Audit to identify key issues and priorities.
- A well established company supporting 40 clients across London, Microsoft certified engineers and Business Link accredited consultants.
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